Hospital Overview
Institutional Profile and Network Positioning
United Family Healthcare (UFH) is a leading international hospital and clinic network delivering premium private healthcare across major Chinese cities, including Beijing, Shanghai, Guangzhou, Shenzhen, Tianjin, Qingdao, and Bo'ao. Over nearly two decades of operation, UFH has developed a reputation as a trusted provider of personalized, high-quality medical services for both local and international patients.
Integrated Care Model and Clinical Standards
Built on a patient-first philosophy, UFH integrates established Western clinical practices with best-in-class Eastern medical approaches, supported by structured governance, standardized clinical protocols, and continuous quality improvement programs. Its care model is anchored in primary care and emphasizes a fully integrated continuum spanning prevention, diagnosis, treatment, and rehabilitation, aligned with internationally recognized healthcare delivery frameworks.
Quality Governance and Strategic Development
UFH maintains a strong commitment to clinical quality, patient safety, and operational transparency, reinforced by Joint Commission International (JCI) accreditation and ongoing investment in medical infrastructure, technology enablement, and professional workforce development. The organization aims to advance toward a technology-enabled, integrated health and life sciences system that delivers measurable clinical outcomes and sustainable healthcare value.
Key Highlights
Established International Healthcare Platform
Nearly 20 years of operational experience delivering premium private healthcare across multiple Tier-1 Chinese markets.
Robust Clinical Workforce
- 600+ full-time physicians representing 25 countries and regions
- 1,000+ part-time specialist experts
- 1,000+ professional nursing staff
International Quality Assurance
JCI accreditation demonstrates alignment with globally recognized standards in patient safety, clinical governance, and care quality.
Integrated Care Delivery Model
Primary care-centered system covering preventive medicine, diagnosis, treatment, and rehabilitation, enabling continuity of care comparable to mature Western healthcare systems.
Governance & Operational Maturity
Standardized medical protocols, evidence-based management practices, and continuous quality improvement initiatives support consistent clinical outcomes and scalable operations.
Technology & Infrastructure Investment
Ongoing investment in modern facilities and healthcare technology to enhance efficiency, patient experience, and data-driven clinical decision-making.
Mission & Values-Driven Culture
Guided by the ICARE values: Innovative, Caring, Accountable, Respectful, and Excellent, reinforcing accountability, service excellence, and patient-centered care.
International Patient Services
Clinical Services & Care Model Overview
Primary Care-Led Personal Healthcare Model
UFH operates a comprehensive, family-centered primary care system in which general practitioners serve as long-term health partners for patients and their families. The model emphasizes preventive care, early diagnosis, and coordinated health management, aligned with internationally recognized primary care frameworks commonly adopted in mature Western healthcare systems.
Centers of Clinical Excellence
Supported by a "large integrated platform with focused specialty expertise" approach, UFH provides advanced clinical solutions across key specialties, including:
- Oncology
- Cardiovascular Medicine
- Interventional Medicine
- Neurosurgery
This integrated structure enables seamless referral pathways, multidisciplinary collaboration, and continuity of care across complex treatment journeys.
Robotic-Assisted Surgery (da Vinci System)
UFH utilizes the da Vinci robotic-assisted surgical platform, a globally established minimally invasive surgical technology designed to enhance surgical precision, reduce trauma, minimize postoperative pain, and support faster recovery. The adoption of advanced surgical technologies reflects UFH's commitment to evidence-based innovation and improved clinical outcomes.
Multidisciplinary Rehabilitation Medicine
UFH delivers coordinated rehabilitation services through multidisciplinary clinical teams, supporting functional recovery and improved long-term outcomes following surgery, injury, or complex medical treatment. Care plans are individualized and integrated into the broader treatment continuum.
Integrated Maternity Care (LDRP Model)
UFH pioneered the Labor-Delivery-Recovery-Postpartum (LDRP) maternity care model in China, providing a continuous, patient-centered childbirth experience within a single care environment. The program integrates advanced medical facilities with international obstetric standards to ensure safety, comfort, and continuity throughout the maternity journey.
Assisted Reproductive Medicine
The reproductive medicine center is led by internationally experienced specialists and supported by multidisciplinary clinical teams. Personalized treatment protocols are developed for each patient, following internationally recognized reproductive medicine practices and quality standards.
International Medical Team
UFH has established a multicultural clinical workforce combining international physicians from North America, Europe, and Asia with highly experienced Chinese medical professionals, fostering cross-border clinical collaboration and global standards of care.
- 600+ full-time physicians
- 1,000+ part-time specialists
- Professionals from 25 countries and regions
- Coverage across 37 medical specialties
Outpatient Hours
Monday to Sunday, 9:00-17:00
Additional Contact Channels
- Main Switchboard: (021) 3886 2888
- 24-hour Service Center: 400 639 3900
- Emergency Phone: (021) 38862999
- Email: shuptservice@ufh.com.cn
Addresses
- Shanghai United Family Hospital (Pudong Campus): 1598 Xinjinqiao Road, Pudong New Area, Shanghai, China
- Shanghai United Family Hospital (Changning Campus): 699 Pingtang Road, Changning District, Shanghai
- Shanghai United Family Hospital (Jing'an Campus): No. 1314 and 1320 Beijing West Road, Jing'an District, Shanghai